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Prepare monthly collections processes within prescribed guidelines. Collection of outstanding balances by email, fax and telephone. (Chasing outstanding debt make up 70% of this role)
Issue copy invoices when required by email, post or fax
Liaise with relevant country sales advisers/ managers and customer service personnel at school to effect collection of monies outstanding as required
Process and accurately receipt payments from agents/students and allocate/ reconcile accounts accordingly
Process credit card payments
Process refunds and commission payments to students/agents
Responsible for investigation and clearing of old outstanding balances
Liaise with internal and external parties to resolve queries as necessary.
Sending out of demand letters to students that haven't paid
Preparing payment plans for agents
Foster an environment of co-operation between credit control and finance management, contributing to change as needed
Foster and maintain good business relationships with agents
Identify and recommend process improvements related to own work
Goodman Masson is acting as an Employment Agency in relation to this vacancy.
Goodman Masson is an equal opportunities employer.